Shipping policy
Processing Time
Orders are processed within 1-2 business days of being placed.
Shipping Time
Most orders ship within 7-14 business days depending on your location and the item ordered. Some items ship from overseas suppliers, which can affect delivery time.
Shipping Costs
Shipping costs are calculated at checkout based on your order and location.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress.
Delays
While we work to get your order to you as quickly as possible, occasional delays can happen due to customs, weather, or carrier issues. If your order is significantly delayed, contact us at kenrdacoco@gmail.com and we'll help track it down.
Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, or if your package appears lost in transit, contact us at kenrdacoco@gmail.com within 14 days so we can investigate and make it right.
Contact Us
Questions about shipping? Email us at kenrdacoco@gmail.com.